The Oregon Symphony is the sixth oldest major orchestra in the United States and one of the largest arts organizations in the Pacific Northwest, performing over 70 concerts per year at the Arlene Schnitzer Concert Hall in Portland and providing a wide array of musical educational offerings for all ages.
The orchestra is recognized as one of the most successful and innovative symphony orchestras in the nation. On May 12, 2011 the Oregon Symphony made its debut at Carnegie Hall as part of the Spring for Music festival. Writing in the June 6th issue of the New Yorker, critic Alex Ross called our performance "the highlight of the festival and one of the most gripping events of the current season."
Position Title: President
To apply for the position or to nominate a potential candidate, please e-mail to OregonSymphony@spencerstuart.com. No phone inquiries, please.
Position Title: Operations Manager
The Oregon Symphony is seeking a technically savvy, self-starter with appreciation for, understanding of, and sensitivity to the needs of professional musicians and conductors to serve as a cooperative member of the Artistic Operations department team starting on or around June 1, 2014 This full time concert production position requires the ability to work effectively and diplomatically with diverse personalities and the ability to work efficiently under pressure with exquisite attention to detail The winning candidate will be able to demonstrate the ability to manage multiple priorities and meet deadlines. A sense of humor is required. To enquire, send a cover letter and resume to email@example.com. No phone inquiries, please.
Job Title: Operations Manager
Department: Artistic Operations
Reports To: Director of Operations
FLSA Status: Full time, exempt
Summary: The Operations Manager is responsible for ensuring that all concert production elements for assigned Oregon Symphony performances are of the highest artistic level allowable by budgets (for the 2014 – 2015 season, this includes Classical and Kids Concerts Series, Education Concerts and Special Concerts of a classical and pops nature); manages budget processes and financial reporting for the Artistic Operations Department; manages projects as assigned.
SUPERVISION EXERCISED: N/A
CONCERT PRODUCTION – 65%
- Responsible for developing production budgets for all assigned concerts and ensuring that expense budget requirements are met. Monitors budgets on an on-going basis and makes timely reports of anticipated or actual variances. Develops, recommends and implements cost-saving measures; reviews artist tech riders for cost containment and feasibility and makes recommendations for negotiation of same. Ensures compliance with operational requirements of the Collective Bargaining Agreement with Local 99, AFM.
- Ensures production arrangements for each assigned concert, including sound, lights, pianos and tuning and other keyboard instruments, dressing rooms, production-related equipment, rental instruments, performers’ amenities and itineraries, orchestra and equipment truck rental, access and parking. Ensures that concerts start on time and run smoothly.
- Ensures compliance with guest artist and conductor contracts including hotel and transportation arrangements; transports guest artists and conductors, as needed.
- Builds stage plots in VISIO.
- Serves as an official management representative at orchestra services and as the Concert Manager, as assigned.
GUEST ARTIST AND CONDUCTOR SERVICES – 20%
- Issues contracts for guest artists and conductors as requested by the Artistic Administrator and Director of Operations.
- Prepares and maintains concert production files.
- Prepares or supervises preparation of VISAs for visiting artists.
- Disseminates concert production information to Oregon Symphony and venue staff and crew.
OPERATIONS ADMINSTRATION – 15%
- Oversees the preparation of the Orchestra Schedule distributed as tentative in February and final in July and ensures that the schedule is kept current in the Association calendar in Outlook and other shared files (OPAS).
- Serves as liaison with OPAS database vendor for supports; trains colleagues in use of OPAS, as needed.
- Works with the IT department and the Director of Musician Resources to ensure that postings to Musicians Resource Page and OPAS Online are current and available to the orchestra and other staff.
- Serves as a member of the Artistic Operations team participating in meetings as required and responds to requests for service and assistance.
- Manages budget process for the Artistic Operations department Cost Center and concert budgets; forecasts fiscal year-end results on an on-going basis.
- Proofreads brochures/program book information regarding repertory, bios and texts/translations.
- Researches local resources for potential guest performers, as requested.
OTHER DUTIES – Performs other duties as may be assigned by the Director of Operations or the Vice President and General Manager.
MINIMUM REQUIREMENTS: Bachelor’s degree from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience. Experience working with professional musicians.
SKILLS AND QUALIFICATIONS: Appreciation for, understanding of, and sensitivity to the needs of professional musicians and conductors. Understanding of professional orchestra operations extremely helpful. Ability to work effectively and diplomatically with diverse personalities, ability to work efficiently under pressure. Exquisite attention to detail. Ability to manage multiple priorities and meet deadlines. Ability to function as a cooperative team member. Excellent computer skills including Microsoft Office, VISIO, Acrobat and OPAS. Sense of humor. Musical background sufficient to understand the psychology of musical performers and to be able to anticipate potential needs. General unflappability, ability to interact positively with performers of diverse temperaments.
GENERAL QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS: Excellent communication skills and working knowledge of (or ability to quickly learn) standard foreign language composer and composition names. Ability to read, analyze, and interpret complex documents such as legal contracts with artists, US VISA laws, and Collective Bargaining Agreements.
MATHEMATICAL SKILLS: Ability to budget and forecast expenses with accuracy and timeliness.
REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions.
CERTIFICATES, LICENSES, REGISTRATIONS: Valid Oregon or Washington driver’s license and a good driving record.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to move near and around delicate instruments and stage equipment in tight quarters without disturbing or jeopardizing safety of same. Ability to move quickly to respond to unexpected and urgent artist requirements. Ability to transport guest performers in personal or company-provided vehicle. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to climb stairs and walk on uneven surfaces.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Demonstrates persistence and overcomes obstacles; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Inspires respect and trust; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
Communication - Speaks and writes clearly, informatively and persuasively in positive or negative situations; Edits work for spelling and grammar; Listens and gets clarification; Presents numerical data effectively; Able to read and interpret written information. Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Aligns work with strategic goals.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.
Ethics - Treats everyone with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Accepts responsibility for own actions.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Supports a harassment-free environment; Observes safety and security procedures.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.
Quality and Quantity- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Meets productivity standards; Completes work in timely manner.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Seeks increased responsibilities; Takes independent actions and calculated risks; Asks for and offers help when needed.
WORK ENVIRONMENT: While performing the duties of this job, the employee is occasionally exposed to outside weather conditions (outdoor concerts) and moving mechanical parts such as computer printers. The noise level in the work environment is usually moderate to intermittently loud (stage environs).
Oregon Symphony Association is an Equal Opportunity Employer.
Founded in 1896, the Oregon Symphony is recognized for its internationally-acclaimed conductors, skilled musicians, diverse performances and outstanding education and community engagement programs. Our mission is sharing live performances with the people in our region.